Terms and conditions for the Idle Ideas apps

Each app is made and supported by Idle Ideas (ABN 84 231 342 185), Hunter Valley, NSW, Australia ("we", "us"). You can reach us at info@idleideas.com.au.

Payments are taken by Stripe, our payment processor: your card details go to Stripe, not to us, and Stripe emails your receipt. Idle Ideas is the seller and issues your licence key. The software, the licence to use it, support, and everything in these terms are ours.

Apps with a free trial. Every new install gets 14 days free with every feature unlocked. No card, no account, no sign-up. The 14 days start the first time you add your own details (the table says what counts for each app), not when you first open the app, and looking around or loading the example business or family doesn't use any of them. Restoring a backup of your own data on another device, or after clearing the browser's data, keeps the trial it already had rather than starting a new one. Nothing converts to a paid plan by itself.

When the trial ends, the app does exactly what the table says under "Without a subscription": nothing you've entered is deleted or locked away, and in most apps you can still see, print, back up and restore everything; adding or changing things waits until you activate. We remind you inside the app in the last three days of the trial. We don't email you about it, because we don't have your email address.

Apps with a free plan (Doovalacky, Sip or Tip) are free up to the limit in the table, with everything else unlimited. No card, no account, no sign-up, and nothing turns into a paid plan by itself.

Apps with no free trial (Slushometer and Pool Chem Dip) open on the unlock screen until you buy. The app's page on this site shows the real app, so you can see what you're getting first.

Subscriptions. Where the table shows a yearly price, it's charged when you subscribe and then automatically on the same date each year until you cancel. Where it shows a monthly or yearly price, you choose when you subscribe; it's charged then, and automatically on the same date each month or year until you cancel.

Paid once. Where the table shows a one-off price (Sip or Tip, Slushometer, Pool Chem Dip, DaySheet, and Repack's one-off option), you pay it once. It doesn't renew, there's nothing to cancel, and it never lapses: it covers every update we release.

That is the whole price. There are no per-user or per-person fees, no add-ons, and no GST on top (we're not GST-registered). For an app with a free plan, the subscription adds what the table says.

Before each yearly renewal, we email you a reminder about seven days ahead, so a renewal is never a surprise. If a renewal payment fails, Stripe retries it and emails you; you keep full access while it does. If it can't be collected, the subscription lapses as described in section 6. You're never charged for a period you didn't get.

The price is fixed for any period you've already paid for. If we ever change a price, the new price applies only from a later renewal, and we'll tell you by email at least 30 days before that renewal so you can cancel first if you'd rather not continue.

Cancel whenever you like. Any one of these works, and none needs a phone call:

• the self-service billing page (Stripe's customer portal), linked from the app as "Manage subscription";
• the "manage subscription" link in any receipt or reminder email; or
• an email to info@idleideas.com.au saying you'd like to cancel. We'll do it for you and confirm.

Cancelling stops the next renewal. You keep everything you paid for until the end of the current month or year, then the subscription ends. There is no cancellation fee and no notice period, and we'll never make cancelling harder than subscribing was.

If we change things on you. If we make a change to an app or to these terms that's materially to your detriment during a period you've paid for, you can cancel and we'll refund the unused part of it. If you paid once and the change comes within a year of buying, we'll refund the whole price.

Your legal rights. That promise is on top of the consumer guarantees in the Australian Consumer Law (see section 9), which can't be signed away. Refunds are paid back the way you paid, through Stripe. To ask about one, email us.

Whether you cancelled or a renewal couldn't be collected, nothing you entered disappears. The app does what the table says under "Without a subscription", the same as after the trial. Subscribe again at any time by activating a new key, and everything carries on where you left it. A licence paid for once never lapses.

Business apps (marked "A business" in the table): an active subscription gives you a personal, non-transferable licence to use the app on the number of devices shown, for your own business.

Household apps: an active subscription, or a licence paid for once, gives your household a non-transferable licence to use the app on up to three devices at a time, say both parents' phones and a laptop, for your own family or household.

You don't own the software and can't resell, sublicense, copy or redistribute it, or work around its licence check.

Changing device is fine and free: tap "Deactivate this device" on the app's Activate page, then activate the new one. If the old device is lost or broken, email us and we'll release the activation for you.

Everything you put into an app stays yours. We claim no rights over your records, and we never receive them.

Each app stores everything only on your device. That's the point of it, no one else can see your details, but it also means you hold the only copy. Back up regularly; the apps nudge you to, and on a computer with Chrome or Edge some of them can save a backup to a folder for you automatically.

If a phone is lost, a browser's site data is cleared, or a device fails and there's no recent backup, that data is gone and we have no copy to restore. We'll always help you get set up again, but we can't be responsible for loss that comes from not having a backup we've asked you to keep.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled: to cancel your service contract with us; and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

Business apps. An app marked "A business" in the table is a tool for running a business rather than something ordinarily bought for personal or household use. Where the law allows it (Australian Consumer Law s 64A), and only where it's fair and reasonable in the circumstances, our liability for a failure to meet a consumer guarantee is limited to supplying the service again or paying the cost of having it supplied again. Nothing else in these terms excludes, restricts or modifies any guarantee, right or remedy you have under that law or any other law that can't be excluded.

Household apps. Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that can't be excluded.

We aren't responsible for loss caused by things outside our control, your device, your internet connection, your browser's settings, or a backup not being kept (section 8), except where the law says otherwise.

Use each app lawfully and for its purpose. An app never sends what you record anywhere by itself; it only leaves your device in a file or message you choose to save or send, or through the "things that leave your device" named in the privacy policy.

Other people's details. In a business app, the details you record about your own clients are your responsibility: collect only what you need, keep it safe, and respect your clients' privacy. In a household app, what you record about anyone else, like a coach's phone number or a vet's details, is your responsibility too: keep it to what you need and keep your device secure.

Figures and dates, not advice. Where an app adds up money or works out a date, it works from what you entered. None of the apps gives financial, tax, legal, medical or veterinary advice. In particular:

• Adds Up adds up the figures and dates you enter; school term dates can change, so check anything important with the school.
• Tools Down and Boots Off show pay and tax figures as rough guides from your own rates; they aren't tax advice or a payslip.
• DaySheet shows the medicines, doses and times you entered. It isn't medical advice: always follow your doctor's and pharmacist's instructions, and check a change with them.
• Mixed Paws keeps the records and dates you enter. It isn't veterinary advice; in an emergency, call your vet or the nearest emergency vet.
• Dusty Ledger records withholding periods and other dates as you entered or confirmed them. It doesn't replace your state's regulations or the label on the product.
• Sip or Tip is a journal for adults 18 and over. Its standard-drinks estimate is a rough count from typical serve sizes; it isn't a measure of blood alcohol and can't tell you whether you're fit to drive.
• Slushometer's ice, temperature and food-safety figures are estimates from a heat model, the forecast you enter and what you tap; it can't see inside your esky. They aren't a thermometer reading or food-safety advice: check food with a thermometer, keep it at 5°C or colder, and if you're unsure about meat or seafood, throw it out.
• Pool Chem Dip's doses are worked out from your test readings, the volume you enter and the strength you enter for each product. Test strips are a guide only, and a dose is only as good as the reading and the volume behind it. They aren't professional advice: always follow the product label and its safety directions, and for a big change, or if something looks wrong, have the water tested at a pool shop.
• Repack's and Out of Office's weather is a forecast from a public service, not advice on what's safe to pack or do.
• Out of Office's budgets, prices and exchange rates start as rounded examples for planning, not quotes or live rates. Its gaps (a night with nowhere booked, say) are worked out from the bookings you entered: check the bookings themselves with the airline, hotel or operator.
• Stallie's takings, costs and scores are your own figures, for your own planning.

CaterPass, which holds more than most, has four more rules:

• Guests' dietaries and allergies are health information, the most sensitive thing it holds. You type them in, they stay on your device, and you're responsible for them: keep them to what the kitchen needs, don't put them in anything you export for marketing, and remove them once you don't need them. The app records what you were told; it doesn't check it, and a list or label is only as right as what was entered.
• Staff, shifts and timesheets. Pay rates are your own figures, and a timesheet's pay is hours multiplied by them plus the on-cost percentage you set, for costing an event and a file for your payroll software, nothing more. The app doesn't work out award pay, penalty rates, tax or superannuation, doesn't know which award or agreement applies, and isn't employment or payroll advice; check with your accountant, payroll provider or the Fair Work Ombudsman.
• Marketing. The app drafts; it never posts to social media or sends email to a list. A mailing list you download includes only clients you've marked as happy to receive news and offers, unless you choose to include the rest (the app warns you not to mail them). What you send, and keeping to the Spam Act 2003, is your responsibility, as are the terms of whatever service you import the list into. Use a testimonial or a photo publicly only once the person has said yes. Offers, codes and gift vouchers you print are your own promises to your clients; the standard voucher wording is a starting point, not legal advice.
• Records, not certificates. The documents and food-safety records you keep in the app, and the dates it warns you about, are what you entered; it doesn't check a certificate, licence or registration with whoever issued it, and "current" means only that the expiry date you typed hasn't passed. They don't replace the food safety program, supervisor or records the law requires, and keeping them as long as the law requires is yours to do.

Extras that use a third party. CaterPass can read a photo with AI, and Dusty Ledger will be able to sort a spoken entry with AI, each only when you switch it on and tap the button. Those are extras, not part of the core service: they depend on a third party and on the server being set up for them, they may be unavailable at times, and everything else in the app works without them. Check the words they return before you rely on them. Moppa's Recommended tools and Boots Off' links to retailers and airlines are ordinary links to other companies' sites, some carrying an affiliate code; those sites' own terms apply, and we don't vouch for their prices or availability.

We can end your licence only if you seriously breach these terms (for example, by circumventing the licence check or redistributing the software), and only after telling you what's wrong and giving you a reasonable chance to fix it. We can't end it just because we feel like it.

We keep improving the apps, and updates arrive automatically. We won't remove a core feature you're paying for during a period you've paid for; if we ever need to make a change like that, section 5 applies and you can cancel with a pro-rata refund.

We can only change these terms by telling you first: at least 30 days' notice by email (the address on your receipt) and a notice inside the app, with the updated date and version shown at the top of this page. A change applies from your next renewal after the notice, not to the period you've already paid for. A change never takes away what you've paid for once.

If you don't accept a change, cancel before it takes effect and you'll get a pro-rata refund of any unused part of your current period. A change required to comply with the law may take effect sooner, and we'll still tell you.

If something's gone wrong, email info@idleideas.com.au and we'll reply promptly and try to fix it. If we can't sort it out, you can contact NSW Fair Trading (13 32 20) or the ACCC, or take a claim to the NSW Civil and Administrative Tribunal or your local equivalent. These terms don't stop you doing any of that.

These terms are governed by the laws of New South Wales, Australia, and the Australian Consumer Law applies to you wherever you are in Australia. If any part of these terms is found to be unfair or unenforceable, that part is severed and the rest still applies.